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Cercanto

Cercanto Documentation

Everything you need to get the most out of Cercanto for your business.
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What is Cercanto?

Section titled “What is Cercanto?”

Cercanto answers your customers on WhatsApp with an AI-powered bot, organizes every conversation in a CRM, and — if your business needs it — manages bookings and catalog, all in one place.

Where to start

Section titled “Where to start”
  • Getting started — connect WhatsApp and load the basics.
  • CRM — organize your customers by stage, from first question to repeat guest.
  • Bot and knowledge base — teach your bot what it needs to know.
  • Bookings — if your business takes bookings, manage them here.